Orders and payment
How to request an order and pay in KES when online checkout is enabled.
Quick answer
Request what you want with your name and phone. When online checkout is enabled, you can pay in KES via Paystack (card or M-Pesa depending on the merchant). Otherwise follow till/paybill instructions we send.
Key takeaways
- Include estate and landmark for delivery. - Online checkout uses KES through Paystack when enabled. - Manual M-Pesa till/paybill may still apply. - Keep confirmation codes for tracking. - Digital items unlock after successful payment.
Request an order
On Contact (or a product page for digital items), fill in your name, phone, and what you want. Add delivery notes — estate, landmark, and preferred day — if you need delivery. We confirm availability before packing.
Paying online
When payments are enabled, you can enter an amount and pay after submitting. Amounts use KES. Paystack may offer card or M-Pesa depending on the merchant account. Keep your confirmation for tracking.
Digital downloads
Paid digital products unlock a download link after payment succeeds. Keep your order confirmation — you may need the order link to download again.
M-Pesa till / paybill
If we use manual M-Pesa, you will see till or paybill instructions after ordering. Send the payment, then share your M-Pesa code so we can confirm.
Track delivery
Use Track with your order ID and phone to see whether your order is preparing, out for delivery, or delivered.